STEPS TO A SUCCESSFUL INSTALLATION

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SEG VISUALS is committed to working closely with you, your site contacts, and our installers to gather all necessary information for a seamless installation experience. Accurate details are vital for the professional installation of your printed graphics. To ensure success, we adhere to a clear series of steps designed simplify the process for everyone involved. Trust us to make your installation as smooth as possible.

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Step 1: Gather All the Details

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The first step to a successful installation is getting together all of the important details. Below are a series of questions that will need to be answered in order to provide an accurate quote for installation costs, and to ensure that there are no unforeseen obstacles. If the answers are unknown and cannot be provided, there are two options:

– Site survey (at an additional cost)

– Specific site contact name and details (phone #, email, etc.) will be required to help with advising on the placement of the graphic and any other questions the installers may have while onsite.

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Location information:

• Photographs of the installation site

• Address and phone number of site contact

• Business Hours: (can installation happen during business hours, before, or after?)

• Is there a specific due date for project completion? Any other time sensitive information?

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Project information:

• Quantity

• Project Type

• Dimensions

• Is additional hardware needed?

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Install site information:

• What type of surface will the visual be installed on? (Drywall, glass, ect.)

• Are there existing visuals that will require removal prior to installation?

• Will the install be taking place at Ground Level and accessible from a standard ladder? If not, what is the max height of the area to be installed?

• Will there be multiple pieces/sections?

• Are there window mullions, trim, or other obstacles in the area to be installed? If so, what are the dimensions and are these to be covered?

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Step 2: Graphic Proofs and Mock-up

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After all of the details regarding the installation site are gathered, the graphic can now be sized and a mock-up can be created. A mock-up of the artwork and diagram are put together by a graphic designer, hence the importance of including a photo of the installation location. The diagram and the mock-up visually explain where the graphic is going to go and how it will look once displayed. The mock-up, proof, and diagram containing the set sizes of each panel and graphic, will also be sent to the installer. This allows the installer to be informed of what product will be received, and what the end result of the project will look like.

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**The artwork chosen to cover the storefront windows are imposed over a photo of the store. A diagram is created, listing the dimensions of each piece to be produced and where these pieces are to be installed.**

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Step 3: Graphics Are Produced and Shipped

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Once the mock-up is approved by the client, the order will go through production and is then shipped to the installer. The installer will then contact the retail location to schedule a time for installation.

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Step 4: Installation is Finalized

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The SEG VISUALS installation team then completes the installation, based on the provided instructions. If non-specific instructions were given, installers then work with the on-site contact to complete the install.

If any problems arise the installer will contact SEG VISUALS’ Installation Coordinator, who will then resolve any issues with the client and the installation team. This ensures that the final outcome of the project meets all client expectations before the installers leave the job site. 

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Step 5: Project is Completed

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Once the installation is finished, the installers will take photos of the installation, and the project is completed.

All photos provided were photos received from previous installation projects that were completed by SEG VISUALS. For any questions about installation and products, please feel free to give us a call.